Application Deadline: 5:00 pm EDT, January 31, 2014
NextFab is seeking an assistant office manager to join our team. Our front office staff is the nerve center of our operations - a complex and challenging role given the diversity of activities that NextFab engages in. As assistant office manager, you will be supporting the primary office manager with bookkeeping, invoicing, payment processing, scheduling, and customer service tasks. You must learn about all of our products, services, and policies, and have the confidence to explain and defend the needs of the company while warmly and genuinely serving the interests of our customers. You will be the first point of contact for clients and members, routing customer requests to the appropriate technical staff members. You must be unquestionably trustworthy, as you will be working with sensitive personal, legal, and financial information.
The successful candidate will also have retail sales experience, competence with point-of-sale terminals and assisting in ordering and receiving responsibilities. Our retail products include raw materials, hardware and tools, and finished goods. You must be self-motivated, a quick learner, and a great communicator.
NextFab is a startup, so there is a high level of flexibility in the job functions, and individuals are allowed and expected to work autonomously. It is a fast paced environment, and staff are expected to perform at a high level from the beginning, so the candidate will need to find motivation in solving problems on a daily basis.
Employment terms and compensation:
Full-time, salary position - will require evening and weekend shifts.
3 weeks vacation / year
Health insurance premium for employee paid by company
Health Savings Account with employer contribution
Annual professional development allowance
Personal use of company facilities (with certain restrictions)
Desired Skills / Experience:
General administrative (assisting)
Reception / customer service - patience and personable demeanor highly valued
Services and resources scheduling for customers
Minimum 2 years relevant work experience
2 or 4 year degree in a relevant field desired
QuickBooks and/or Xero experience
Supporting company’s accountant as necessary
Using POS systems (QuickBooks POS, Vend, or other)
High level of organization and ability to multi-task
Passion for technology, art, design, manufacturing or entrepreneurship
Google Apps for Business
MS Office applications
First round: We will review your credentials and cover letter and contact you within 2 weeks after the application deadline.
Second round: We will schedule an in-person interview with you, to be conducted at our location. Following an interview, a reference check may be required.
Offer round: We will notify all applicants generally within 2-4 weeks. A second interview may be requested.